Terms and conditions of sale
Certification Module
«This module is currently under development. If you would like to enrol on a course or request further information, please contact us directly.»
«This module is currently under development. If you would like to enrol on a course or request further information, please contact us directly.»
The methodology course is a single 4-hour module, offered weekly, with a choice of two sessions : Wednesday or Saturday.
Please choose a day and indicate your preferred date on the form. If you are already registered for the fide test, please specify your exam date in the message section.
Within 48 hours of receiving your form, we will get back to you to confirm your registration, present the available options and, if applicable, send you a formal offer.
As a reminder, a group courses only start if at least two participants are registered.
Payment for the full amount of the course must be made within 48 hours of receiving the formal offer, unless otherwise specified. Upon receipt of payment, we will confirm your place and activate access to the course (login link) and teaching materials.
If the total course fee has not been paid before the beginning of the session, Fenêtre Francophone reserves the right to cancel your participation in the course.
Due to the short format and weekly frequency, no refund will be given for absence not notified by e-mail at least 24 hours in advance, except in the cases of duly justified force majeure (e.g. medical certificate). However, depending on availability and on a case-by-case basis, it may be possible to postpone the session to a later date.
The full contractual terms and conditions are set out in the General Terms and Conditions of Sale.
The private methodology course is organised according to the mutual availability (date and time) of the learner and Fenêtre Francophone.
Within 48 hours of receiving your form, we will get back to you to confirm your registration, present the available options and, if applicable, send you a formal offer.
Payment for the full amount of the course must be made at least 48 hours before the beginning of the first class. Payment confirms your registration and gives you access to the teaching materials and the login link.
A course may be rescheduled at no extra cost, subject to availability, if the request is made by e-mail at least 24 hours in advance. In the event of a late request or unreported absence, the session will be considered due and will not be refunded or rescheduled, except in cases of duly justified force majeure (e.g. medical certificate).
Participants have one month from the first class to complete the entire module. After this period, unused hours will not be postponed or refunded, except in cases of duly justified force majeure (e.g. medical certificate).
The full contractual terms and conditions are set out in the General Terms and Conditions of Sale.
These courses are designed for specific profiles and needs.
In short, for example, if your current level of French is close to the level required for permit C and you need to improve your language skills and want to gain in-depth knowledge of the test and how it works, we recommend the intensive course.
On the other hand, if you are confident in your language skills but want to maximise your chances of success, the methodology course is recommended. It provides a detailed understanding of how the fide test works - instructions, structure and assessment criteria - in order to avoid mistakes due to misinterpretation of the tasks, even when the required language level is achieved.
Finally, if you wish to work on specific skills or specific part of the test, or if you have particular schedule, the tailor-made courses can be adapted to your objectives and profile in line with the requirements of the fide test.
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The tailor-made course is organised according to your specific profile and needs. It is possible to book one or two hours of lessons, or to opt for a renewable 10-hour package.
The dates and times of the lessons are agreed upon betweenthe participant and Fenêtre francophone, based on their respective availability.
For individual lessons (1 or 2 hours), payment must be made at least 24 hours before the scheduled lesson date.
For package courses, payment of the total amount must be made before the first lesson. The booking is definitively confirmed upon confirmation of payment.
A class may be rescheduled at no extra cost, subject to availability, if the request is made by e-mail at least 24 hours in advance. In the event of late request or unreported absence, the session will be considered due and will not be refunded or rescheduled, except in cases of duly justified force majeure (e.g. medical certificate).
Participants who opt for the 10-class package havethree months from the first class to complete all classes. After this period, unused hours will not be carried over or refunded, except in cases of duly justified force majeure (e.g. medical certificate).
The full contractual terms and conditions are set out in the General Terms and Conditions of Sale.
New intensive course sessions are organised approximately every two weeks, in the morning and evening. Courses last 2 hours each and are held three times a week.
We offer :
For the latter, choose one slot and indicate your three preferred days on the form if you opt for evening classes.
If you have already registered for the fide test, please specify your exam date in the message section.
Within 48 hours of receiving your form, we will get back to you to confirm your registration, present the available options and, if applicable, send you a formal offer.
As a reminder, a group course will only starts if at least two participants are registered.
Payment for the full amount of the course must be made within 48 hours of receiving the formal offer, unless otherwise specified. Upon receipt of payment, we will confirm your place and activate access to the course (login link) and teaching materials.
If the total course fee has not been paid before the beginning of the session, Fenêtre Francophone reserves the right to cancel your participation in the course.
Once the course has started, the full course fee is due. No refunds or discounts will be given in the event of absence or withdrawal, except in case of duly justified force majeure (e.g. medical certificate, accident). In such cases, Fenêtre Francophone may offer, on a case-by-case basis, a credit for a future session or a partial refund proportional to the number of hours not attended (less administrative costs).
The full contractual terms and conditions are set out in the General Terms and Conditions of Sale.
Unlike group courses, private intensive courses are not subject to a minimum number of participants.
Registration is confirmed by a formal offer, agreed uponthe participant and Fenêtre francophone, Courses dates and times are set at the beginning of the programme, unless otherwise specified.
Payment for the full amount of the course must be made before the beginning of the first class. Upon receipt of payment, we will confirm your enrolment and activate access to the course (login link) and teaching materials.
Once the course has started, the full course fee is due. A session may be rescheduled at no extra cost, subject to availability, if the request is made by e-mail at least 24 hours in advance. In the event of less than 24 hours' notice or unreported, the session will be considered due and will not be subject to any refund or postponement, except in cases of duly justified force majeure (e.g. medical certificate).
Participants havethree months from the first class to complete all the hours of the chosen intensive course. After this period, unused hours will not be postponed or refunded, except in cases of duly justified force majeure.
The full contractual terms and conditions are set out in the General Terms and Conditions of Sale.
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